Who we are
This website is managed by Mulhoof Property S.L. (Private Home Collection), based at Ctra. Moraira a Calpe 159, 03724 Moraira (Alicante), Spain, CIF B09696147. For any questions regarding this privacy statement or your personal data, please contact: [email protected].
What data do we collect
Name, email address and telephone number; stay dates and villa details of your booking; during your stay: identity details of all guests (name, date of birth, nationality and ID/passport number) in connection with the legal registration obligation for guests in Spain (registro de viajeros); credit card details for the pre-authorisation of the security deposit; messages you send us via the contact form on the website.
Why we process your data
We process your data to:
- process your reservation or purchase request and execute the rental or purchase agreement;
- process payments and the security deposit;
- answer your questions;
- comply with legal obligations, including the Spanish guest registration requirement (registro de viajeros).
The basis for this is the performance of the agreement with you, compliance with a legal obligation, or — in the case of the contact form — your consent.
How long do we retain your data
We store booking details for as long as required by Spanish tax and tourism regulations. The deposit is blocked as a pre-authorization on your credit card on arrival via the card terminal on site (no charge is made) and released again within 14 days after departure if no damage or additional costs are identified; we do not store credit card details ourselves.
Who do we share your data with
We do not share your data with third parties, except where required by law, such as the Spanish guest registration (registro de viajeros), which we must submit to the competent Spanish authorities. For website statistics we use Google Analytics and, only if you give your consent, marketing cookies from Meta (Facebook and Instagram); you can read more about this in our cookie policy. Payment of the rent is made via bank transfer directly to Mulhoof Property S.L.
Your rights
You have the right to access, rectify, erase, and restrict your personal data, and the right to object to the processing. You can submit this request via [email protected]. You also have the right to lodge a complaint with the Spanish supervisory authority (Spanish Data Protection Agency).
Security
We take appropriate technical and organizational measures to protect your data against loss or unlawful use.
Changes
We may update this privacy statement. The most recent version is always available on this page.
Last updated: 15 August 2026